Not resolved
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
0 comments

All I did was order their sim card for $0.99 and I was thinking about trying them out eventually.And boom the nightmare started.

I wish I sustained a lot more damages to justify the time and expense of litigation because I have never before wanted so much to sue a company. I never had any service whatsoever with them, never activated anything. But just for having my credit card number, the charges started coming. First they charged the card just 1 penny apparently to ensure it was valid, then $32 and some change.

The following day $89 and some change. I had to contact my bank and report this as fraud. As I am writing these lines, my bank just cancelled my card and they'll issue me a new one because of the garbage company called FreedomPop. I don't need to tell you the anger, frustration and great inconvenience I have experienced.

I will have to deal with bills tied to this credit card which will be paid late and possibly late fees. I am really upset right now. I hope there is a class action lawsuit soon to put this toilet company out of business. I can't tell you how many times I have tried calling them on the phone, impossible to get anybody.

You only get a machine and they want you to pay $5.99 to speak to a live person.

I sent them an email to which they never responded.Whatever you do, do not, repeat do not, give them your credit card number.

Reason of review: Problems with payment.

Had an Experience with FreedomPop?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like