Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I updated my SIM card because FreedomPop sent me an email to upgrade it for free. Instead of charging me just the 99 cents for shipping a new card, they charged me an additional $5 because they say it's a new account that I must have a $5 balance in case I go over the data limit when I do not USE any data in the first place - AND WHEN IT IS AN ALREADY existing account!

So I am being forced to report it a fraudulent charge to my credit union.

They will not even let me talk to someone at FreedomPop unless I pay $5.99 per month just to complain. To charge someone to report a CRIME makes it even more a fraudulent service.

Product or Service Mentioned: Freedompop Shipping Service.

Reason of review: BANK FRAUD.

Monetary Loss: $5.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Aug 23, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like