Product: Freedompop Account Clear all filters (0 of 17 reviews match)
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( Some sort of auto fill?) Later I found multiple charges to from freedompop. The issue began when I wanted to find out more about an advertised cheap offer for a sim that came with"free" cell services. No info is available until you create a myfreedompop account by...
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1.0
Product
Freedompop Account
I didn't like
  • Incorrect small amount refunded to me
#1210023
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A few days later I was concerned and just had a bad feeling about this Freedompop. I went online to their website and rechecked all the details of my sims that I had purchased. I then seen that they had an option selected for $26.94 per sim per month. HOLD ON!!!!!...
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1.1
Product
Freedompop Account
I liked
  • Absolutely horrific
I didn't like
  • Absolutely horrific
#1191481
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I received a response within 48 hours with the following explanation: I was informed that when the account is cancelled, FreedomPop can then process the refund of the credit. However, you do not have access to the account when it has been cancelled. Obviously, not a...
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Anonymous
Unhappy Customer

Same here. Actually I was hit with a $40 fee to downgrade. I signed up and ordered a device. I was prompted to get a second device for $4.99 and no extra s/h charges that I ag...

2.1
Product
Freedompop Account
I liked
  • Idea for affordable cellular service
  • Low cost plan
I didn't like
  • Deceptive billing practices
  • Deceit and devious billing practices
#1146841
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Freedompop - Stay away

Company charged account 6 times in one day. I selected and screenshot the no top off option. Freedompop changed it and took over 90 dollars in one day from my account.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Freedompop Account
#1114892
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I canceled my Freedom Pop account in March 2017 and they continued to bill me through October 2017.They claim that the account was not canceled even though they acknowledged via phone that the account was no longer active. They even started billing me for insurance on...
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2.0
Product
Freedompop Account
I didn't like
  • Being charged for service for months after cancellation
#1113538
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I cancelled my account with freedompop the date was 10-2-17 had told them that I wante3d a full refund on both devices when I only ordered 1 but was sent 2 devices I have emailed freedompop on 10-2-17 and I am an able to speak to a live person I would like to have my...
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1.0
Product
Freedompop Account
I didn't like
  • Disgraceful
  • Deception and taking money out of my account without permission
#1111386
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Freedompop - Horrible! Never made a connection with server.

I tryed to discontinue my membership and asked for refund & they are still taking money out of my account. Want refund!!!!!!
Product
Freedompop Account
#1104277
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I went into my old Freedompop account info and there is no phone number, so service link, it is inactive, but sure enough, there is a charge today for $79.99. I have tried emailing and calling. Email says it will take a few days to look into it. Calling only gives a...
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Product
Freedompop Account
#1102788
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I've had FP accounts since 2013 (first device was WiMax) with mostly great service and truly free data service.If you manage your usage, read the fine print when signing up and downgrading free trials, and keep your accounts active (to avoid inactivity charges our...
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Anonymous
Happy FreedomPop Customer

I agree, completely. I've been with them for a few years and find that there's much more good than bad. Once you learn the ropes it's easy to get ongoing free service with l...

3.9
Product
Freedompop Account
#1094054
Reply to reviews
I bought a hot-spot device for $19.99, after check-out bought another for $9.99, good deal right?For some reason I have three accounts instead of two! Within the first month so far they charged me over $100. You'll get an email: "We've added $15 to your account to...
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1.8
Product
Freedompop Account
I didn't like
  • Deceit and devious billing practices
#1071491
Reply to reviews