Product: Freedompop Mobile Hotspot Plan Clear all filters (0 of 7 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I have tried calling several times to talk with a live person because the line they provide won't let you talk. It directs you to the web site. After much frustration I called the sales site several times. I did get a live person, of course, I told her I wanted to...
Read more
Anonymous
Pugnatius

Yup, same situation with me, just today....I honored my word and CANCELLED. And put that sim back to California!

Product
Freedompop Mobile Hotspot Plan
#1225189
Reply to reviews
I had a freedompop wifi hotspot and loved it , where I work there is is no wifi. When I went to refill my account, they wanted a lot more personal info an d bank info. I use a prepaid card for all online transactions to protect my info. They said a prepaid cc would no...
Read more
Product
Freedompop Mobile Hotspot Plan
#1139480
Reply to reviews
Show

Freedompop - Very sad service do not get this

I have had my hot spot for 1 year when I first got it there was none to talk to about getting help they sent me something I never could use then I did finally get intouch with someone and told them to stop service because it didn't work my attorney said ask to have my money put back or we will take further action
1.0
Details
Billing Practices
Product
Freedompop Mobile Hotspot Plan
#1138143
Reply to reviews
So in July I received the Novatel MiFi Hotspot device.I paid the $20 activation fee. Almost immediately I received an email that I was being charged $15 for a top up, as I was close to my limit. I had been monitoring the data usage carefully, didn't believe it, they...
Read more
2.9
Product
Freedompop Mobile Hotspot Plan
#1124752
Reply to reviews
PLEASE, STAY AWAY FROM THIS COMPANY!! I even wrote the CEO, the person in charge of customer experience and one of the board members and they will not even answer. It is apparent that everyone associated with this company from the CEO right down to customer service is all trained the same, steal and do not return the money and make excuses. Again, I encourage everyone to stay away from Freedompop...
Read more
1.0
Product
Freedompop Mobile Hotspot Plan
I didn't like
  • Deception and refusing to pay my refund
  • Deception
  • Deceptionstealing and refusing my refund
#1106691
Reply to reviews
Impossible to speak to anyone at FreedomPop, they actually charge you for support! When you look at the community forum page, the vast majority of questions on the forum are about billing practices and requests to stop being charged for something they aren't using and...
Read more
1.9
Product
Freedompop Mobile Hotspot Plan
I liked
  • Possibility of free internet
I didn't like
  • Bait and switch pirates
#1084512
Reply to reviews
Despite of this Freedompop have persistently charged my credit card on a monthly basis. When I protested they started charging me $10 every now and then. I protested to Freedompop several times. Then, I contacted my credit card company. Freedompop disconnected my...
Read more
2.4
Product
Freedompop Mobile Hotspot Plan
I liked
  • Mifi 500 hotspot
  • Free 500mb
I didn't like
  • Being charged unecessarily
  • Occasional charges
#860383
Reply to reviews