Product: Freedompop Mobile Phone Service Clear all filters (37 of 37 reviews match)
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I was skeptical about a free service actually being free.But I ordered the $0.99 sim card anyway. When it arrived I put it in my phone and set it up accordingly and it worked! I've had the service for months and it is truly free! Yes, you have the option of using a pay...
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4.5
Product
Freedompop Mobile Phone Service
I liked
  • Customer service
  • Ease of use
  • Free trials
I didn't like
  • Top up option
#1127743
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I ordered a sim card from freedom pop for $0.99 as advertised so my daughter can have a phone to get hold of me after school.Few weeks after the order arrived, $98.88 was taken from my account. I have not been able to use the sim card in my unlocked phones. After...
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1.0
Product
Freedompop Mobile Phone Service
#1113253
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Don't do it!!! Freedompop is a total scam. You get nothing for nothing. First the SIM card only works with smartphones. You are supposed to be able to call to change the service to the basic service which is free. Yeah, good luck with that! I tried calling to cancel...
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Freedompop Mobile Phone Service
#1113117
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Freedompop Mobile Phone Service Review

#994916
1.1
Details
I was charged $27.98 twice today for my FREE service. I already paid them $5 to downgrade to a free service and now they charged me 2798 twice which is 5596 total and I can't contact anybody because they don't work and they don't answer phones and I email them and get no response and I Facebook them and got no response
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Freedompop Mobile Phone Service Review

#992284
1.2
Details
Not even suitable for a 10 year old. I'd rather pay Metropcs an extra $10/month for a smarter phone and unlimited everything especially data which my kid uses when not on wifi. I bought the phone from groupon for $40 bucks... my bad for being a single income household and on a budget. Quality shouldn't suffer. I definitely do not recommend!
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Diversity of Products or Services
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Price Affordability
Product or Service Quality
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Freedompop Mobile Phone Service Review

#941834
Worst customer service eaver after being charged 27.98 when I was on the free plan wrote a note to them after 4 days no response ended up contacting my credit card company had charge removed after that they stopped my service so now I had a phone with no service I was able to use it with ring plus a much better company
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Freedompop Mobile Phone Service Review

#890913
1.0
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Deceptive hidden cost do not. Buy this so called free phobe service its a scam. Theu illegally charged my card and were very rude on the phone save your money and head aches this business is a rip off
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When we first got the FreedomPop android smartphone we bought the cheap plan. The battery would only last about 2 hours and the phone would drop calls constantly. I decided to do some research and found the phone to be questionable, no matter what service, so decided...
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Anonymous
Jab

I doubt it!

Anonymous
JA

Not sure why you dropped a five star review in a pissed consumer forum.

4.8
Product
Freedompop Mobile Phone Service
I liked
  • Customer service
  • Forum for collaborating with others
#1099523
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Bought three phones from them this July.Out of the box was great except for a bad charging cable. From there it goes downhill fast. Texting didn't work at all in the beginning. Apparently we were using the default 'Messaging' app that came with the phone and not the...
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Anonymous
Tara HornSmith

I have cancelled my account with freedompop and I have sent them emails and have not heard back they said that I would hear from them back in 4-5 business day6s I have 2 items...

2.7
Product
Freedompop Mobile Phone Service
I liked
  • Free 500mb
I didn't like
  • Customer service hidden catches
#1087986
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This is probably the worst cell phone company.Constantly there is no connection with the network. In addition if you downgrade your service to their free phone plan you will have no service at all. This is probably the worst cell phone company. Constantly there is no...
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Freedompop Mobile Phone Service
#1075002
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FreedomPop are rubbish. I 've had to use my own wifi to download junk they say I need. My phone has almost had 4GB downloaded so I am short on memory. The APN page is frozen. I find they have put me onto roaming global plan using my WifI ? I wanted an ordinary service....
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Freedompop Mobile Phone Service
#1071878
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FreedomPop - The WORST experience with a phone carrier I have EVER HAD
FreedomPop - The WORST experience with a phone carrier I have EVER HAD
FreedomPop - The WORST experience with a phone carrier I have EVER HAD
FreedomPop - The WORST experience with a phone carrier I have EVER HAD
I opened a FreedomPop account for my son last November (2016). He is in middle school and with his evolving social schedule, it was necessary to make sure he had a way to call or text me when he is on his ventures. I selected the Premium 2GB plan with talk and text. My...
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1.0
Product
Freedompop Mobile Phone Service
I didn't like
  • Receiving a broken phone and not getting a refund
  • Being charged unecessarily
  • Service
#1064856
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Ported number but they still continue charging.They do not have a way to remove your card from the system. Don't give your credit card number to this fraud company. Ported number but they still continue charging. They do not have a way to remove your card from the...
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1.0
Product
Freedompop Mobile Phone Service
#1054845
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It started out well then about two months into the free service I was completely turned off.I have tried diligently to get hold of them and I have never been in such a run around as this.I think the jist of my free service being disconnected was they want you into...
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Product
Freedompop Mobile Phone Service
#1046421
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