Manufacturer: Freedompop Category: Phone Services Clear all filters (27 of 27 reviews match)
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It started out well then about two months into the free service I was completely turned off.I have tried diligently to get hold of them and I have never been in such a run around as this.I think the jist of my free service being disconnected was they want you into...
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Product
Freedompop Mobile Phone Service
#1046421
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I saw a Facebook ad from FreedomPop which advertised free phone service with the purchase of a SIM card. When I followed the link, the promotion promised a monthly allotment of 200 minutes, 500 messages, and 500 megabytes of data. This free service wasn’t directly...
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1.8
Product
Freedompop Mobile Phone Service
I liked
  • Good service coverage
I didn't like
  • Deceptiveness of advertising
  • Unauthorized billing of services
#1044613
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Contacted Freedom Pop numerous times due to not being able to use device except on my wifi.They only show 1 ticket ever opened & promptly closed as resolved. It was not. Stated that a power outage had caused the issue. This was from the month of January until today -...
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Product
Freedompop Mobile Phone Service
#1041126
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Freedompop Mobile Phone Service Review

#994916
1.1
I was charged $27.98 twice today for my FREE service. I already paid them $5 to downgrade to a free service and now they charged me 2798 twice which is 5596 total and I can't contact anybody because they don't work and they don't answer phones and I email them and get no response and I Facebook them and got no response
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Freedompop Mobile Phone Service Review

#992284
1.2
Not even suitable for a 10 year old. I'd rather pay Metropcs an extra $10/month for a smarter phone and unlimited everything especially data which my kid uses when not on wifi. I bought the phone from groupon for $40 bucks... my bad for being a single income household and on a budget. Quality shouldn't suffer. I definitely do not recommend!
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Freedompop Mobile Phone Service Review

#941834
Worst customer service eaver after being charged 27.98 when I was on the free plan wrote a note to them after 4 days no response ended up contacting my credit card company had charge removed after that they stopped my service so now I had a phone with no service I was able to use it with ring plus a much better company
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Freedompop Mobile Phone Service Review

#890913
1.0
Deceptive hidden cost do not. Buy this so called free phobe service its a scam. Theu illegally charged my card and were very rude on the phone save your money and head aches this business is a rip off
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Ive upgraded my freedom pop twice to get premium service Got service for 10 days when data ran out my free calls and tezts service was useless couldnt use. I threatened to rake them to court fir nit privudung what i paid for no resoliutiin. I woke today to find money...
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1.2
Product
Freedompop Mobile Phone Service
#1041057
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When a payment method is provided for A Purchase, FreedomPop save the payment information without providing an option to decline such use of the payment method. Once a purchase is made, FreedomPop will attempt automatic payment to customers' payment method used for...
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Anonymous
david messer

I was harmed by the way their deceptive payments are done

1.5
Product
Freedompop Mobile Phone Service
I liked
  • Self activation
I didn't like
  • Fraudulent charges
  • Unauthorized charges to the card
  • Unauthorized retention and use of the payment information
#1035439
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I bought a phone from Freedom Pop.I have actually made one call out of a hundred failures in about a week of trying.. Free phone service IS too good to be true. It just does not work. And their customer support is what I would describe as Negative. You have to spend a...
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1.0
Product
Freedompop Mobile Phone Service
I liked
  • Description of their service
I didn't like
  • Non-existant service
#1009236
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Once my phone arrived, I began receiving emails from Freedompop with various charges for various add-ons. I opted out of them but they kept repeating the "Thank you" emails for opting in. I emailed them at that point cancelling their services. I was p*ssed. I tried...
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1.0
Product
Freedompop Mobile Phone Service
I didn't like
  • Bait and switch pirates
Reply to reviews
I don't think I would even recommend this service to an enemy.This company is really sketchy and ***-nish. Apparently you can order SIM cards, not activate them but still be charged fees! I have one SIM that is active, and I thought another that was not. I did not...
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1.4
Product
Freedompop Mobile Phone Service
#994500
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They close your freedompop account so there is no paper trail and no way to contact them. I hate this company more than anything on earth. Ordered the iphone and service in March, took three months to get delivered. After trying for two days to revive this badly used...
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1.0
Product
Freedompop Mobile Phone Service
I didn't like
  • Receiving a broken phone and not getting a refund
#985417
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They keep adding things on that I did not authorize, They would refund then charge it right back, Beware of this company they really will take you to the cleaners.When I saw my bill again this month they charged me $39.00 again when my account was $3.99 month plus...
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1.1
Product
Freedompop Mobile Phone Service
I didn't like
  • Over billed me 2 times
  • Quality reliability poor customer service
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