Product: Freedompop Mobile Phone Service Clear all filters (41 of 41 reviews match)
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Tried freedom pop some time ago.Never was able to get it to work away from the house. I'm an over the road truck driver, so this is a problem. Ended up canceling the service about 6 months ago. Reviewing my bank statement I see that the charges are still coming in....
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1.3
Product
Freedompop Mobile Phone Service
I didn't like
  • Unauthorized billing of services
  • Being charged unecessarily
#1190460
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Freedom Pop is a bad value they will give services you did not order AT&T is a much better value they do not give services you did not order we have 2 phones My phone is on AT&T and my sisters phone is on Freedom Pop we live in the same household I wish she would...
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Product
Freedompop Mobile Phone Service
I liked
  • Price
  • Coverage
I didn't like
  • Humiliating -- tantamount to assault
  • Customer support
  • Deceptive billing practices
#1185114
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Signed up for free service and used SIM card with a unlocked Nexus 5x just to check out how well it would work.Had to agree to $10 credit card charge which was held as a credit balance in case I exceeded free data allowance. Here’s the problem, after a couple of days I...
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1.6
Product
Freedompop Mobile Phone Service
#1144993
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Freedompop - Terrible terrible terrible

Ive tried contacting the company mulitple times will calling and texting issues every time they had to change my number and it wasnt even from the state i live in. Overall its a terrble idea and a scam wouldnt recommend to anyone at all ever
1.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Freedompop Mobile Phone Service
#1141586
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I was skeptical about a free service actually being free.But I ordered the $0.99 sim card anyway. When it arrived I put it in my phone and set it up accordingly and it worked! I've had the service for months and it is truly free! Yes, you have the option of using a pay...
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4.5
Product
Freedompop Mobile Phone Service
I liked
  • Free trials
  • Ease of use
  • Customer service
I didn't like
  • Top up option
#1127743
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I ordered a sim card from freedom pop for $0.99 as advertised so my daughter can have a phone to get hold of me after school.Few weeks after the order arrived, $98.88 was taken from my account. I have not been able to use the sim card in my unlocked phones. After...
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1.0
Product
Freedompop Mobile Phone Service
#1113253
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Don't do it!!! Freedompop is a total scam. You get nothing for nothing. First the SIM card only works with smartphones. You are supposed to be able to call to change the service to the basic service which is free. Yeah, good luck with that! I tried calling to cancel...
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Product
Freedompop Mobile Phone Service
#1113117
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When we first got the FreedomPop android smartphone we bought the cheap plan. The battery would only last about 2 hours and the phone would drop calls constantly. I decided to do some research and found the phone to be questionable, no matter what service, so decided...
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Anonymous
Jab

I doubt it!

Anonymous
JA

Not sure why you dropped a five star review in a pissed consumer forum.

4.8
Product
Freedompop Mobile Phone Service
I liked
  • Customer service
  • Forum for collaborating with others
#1099523
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Bought three phones from them this July.Out of the box was great except for a bad charging cable. From there it goes downhill fast. Texting didn't work at all in the beginning. Apparently we were using the default 'Messaging' app that came with the phone and not the...
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Anonymous
Tara HornSmith

I have cancelled my account with freedompop and I have sent them emails and have not heard back they said that I would hear from them back in 4-5 business day6s I have 2 items...

2.7
Product
Freedompop Mobile Phone Service
I liked
  • Free 500mb
I didn't like
  • Customer service hidden catches
#1087986
Reply to reviews
This is probably the worst cell phone company.Constantly there is no connection with the network. In addition if you downgrade your service to their free phone plan you will have no service at all. This is probably the worst cell phone company. Constantly there is no...
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Product
Freedompop Mobile Phone Service
#1075002
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