Manufacturer: Freedompop Category: Phone Services Clear all filters (33 of 33 reviews match)
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When we first got the FreedomPop android smartphone we bought the cheap plan. The battery would only last about 2 hours and the phone would drop calls constantly. I decided to do some research and found the phone to be questionable, no matter what service, so decided...
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Anonymous
Jab

I doubt it!

Anonymous
JA

Not sure why you dropped a five star review in a pissed consumer forum.

4.8
Product
Freedompop Mobile Phone Service
I liked
  • Customer service
  • Forum for collaborating with others
#1099523
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Bought three phones from them this July.Out of the box was great except for a bad charging cable. From there it goes downhill fast. Texting didn't work at all in the beginning. Apparently we were using the default 'Messaging' app that came with the phone and not the...
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2.7
Product
Freedompop Mobile Phone Service
I liked
  • Free 500mb
I didn't like
  • Customer service hidden catches
#1087986
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This is probably the worst cell phone company.Constantly there is no connection with the network. In addition if you downgrade your service to their free phone plan you will have no service at all. This is probably the worst cell phone company. Constantly there is no...
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Product
Freedompop Mobile Phone Service
#1075002
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Freedompop Mobile Phone Service Review

#994916
1.1
Details
I was charged $27.98 twice today for my FREE service. I already paid them $5 to downgrade to a free service and now they charged me 2798 twice which is 5596 total and I can't contact anybody because they don't work and they don't answer phones and I email them and get no response and I Facebook them and got no response
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Freedompop Mobile Phone Service Review

#992284
1.2
Details
Not even suitable for a 10 year old. I'd rather pay Metropcs an extra $10/month for a smarter phone and unlimited everything especially data which my kid uses when not on wifi. I bought the phone from groupon for $40 bucks... my bad for being a single income household and on a budget. Quality shouldn't suffer. I definitely do not recommend!
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Freedompop Mobile Phone Service Review

#941834
Worst customer service eaver after being charged 27.98 when I was on the free plan wrote a note to them after 4 days no response ended up contacting my credit card company had charge removed after that they stopped my service so now I had a phone with no service I was able to use it with ring plus a much better company
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Freedompop Mobile Phone Service Review

#890913
1.0
Details
Deceptive hidden cost do not. Buy this so called free phobe service its a scam. Theu illegally charged my card and were very rude on the phone save your money and head aches this business is a rip off
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FreedomPop are rubbish. I 've had to use my own wifi to download junk they say I need. My phone has almost had 4GB downloaded so I am short on memory. The APN page is frozen. I find they have put me onto roaming global plan using my WifI ? I wanted an ordinary service....
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Product
Freedompop Mobile Phone Service
#1071878
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FreedomPop - The WORST experience with a phone carrier I have EVER HAD
FreedomPop - The WORST experience with a phone carrier I have EVER HAD
FreedomPop - The WORST experience with a phone carrier I have EVER HAD
FreedomPop - The WORST experience with a phone carrier I have EVER HAD
I opened a FreedomPop account for my son last November (2016). He is in middle school and with his evolving social schedule, it was necessary to make sure he had a way to call or text me when he is on his ventures. I selected the Premium 2GB plan with talk and text. My...
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1.0
Product
Freedompop Mobile Phone Service
I didn't like
  • Occasional charges
  • Receiving a broken phone and not getting a refund
  • Service
#1064856
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Ported number but they still continue charging.They do not have a way to remove your card from the system. Don't give your credit card number to this fraud company. Ported number but they still continue charging. They do not have a way to remove your card from the...
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1.0
Product
Freedompop Mobile Phone Service
#1054845
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It started out well then about two months into the free service I was completely turned off.I have tried diligently to get hold of them and I have never been in such a run around as this.I think the jist of my free service being disconnected was they want you into...
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Product
Freedompop Mobile Phone Service
#1046421
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I saw a Facebook ad from FreedomPop which advertised free phone service with the purchase of a SIM card. When I followed the link, the promotion promised a monthly allotment of 200 minutes, 500 messages, and 500 megabytes of data. This free service wasn’t directly...
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Anonymous
Laura

I ordered the sim card which according to their website shipped over a week ago but it never arrived and the tracking number doesn't work. I tried to downgrade my account on ...

1.8
Product
Freedompop Mobile Phone Service
I liked
  • Good service coverage
I didn't like
  • Deceptiveness of advertising
  • Unauthorized billing of services
#1044613
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Contacted Freedom Pop numerous times due to not being able to use device except on my wifi.They only show 1 ticket ever opened & promptly closed as resolved. It was not. Stated that a power outage had caused the issue. This was from the month of January until today -...
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Product
Freedompop Mobile Phone Service
#1041126
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Ive upgraded my freedom pop twice to get premium service Got service for 10 days when data ran out my free calls and tezts service was useless couldnt use. I threatened to rake them to court fir nit privudung what i paid for no resoliutiin. I woke today to find money...
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1.2
Product
Freedompop Mobile Phone Service
#1041057
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