Product: Freedompop Shipping Service Clear all filters (0 of 6 reviews match)
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Decided to go with Freedompop without looking at reviews....BIG MISTAKE!! Thought I ordered a Netgear 6100 D router/modem online but never received a confirmation so I called Freedompop and the salesperson said my order did not go through but that I would only be...
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1.0
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Freedompop Shipping Service
I didn't like
  • Service and customer service
  • Lies and deception
#1103015
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I updated my SIM card because FreedomPop sent me an email to upgrade it for free. Instead of charging me just the 99 cents for shipping a new card, they charged me an additional $5 because they say it's a new account that I must have a $5 balance in case I go over the...
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2.4
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Freedompop Shipping Service
#1091249
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I ordered a phone from freedompop on 1232016..First thing... you cannot talk to any human if you call the customer service hotline. You will hear a very long recording and then you will be directed to outer space. I have made several inquiries via email, about the...
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Freedompop Shipping Service
#991425
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I ordered a Freedompop phone over 3 months ago and they still haven't shipped my phone to me. They have escalated the issue twice and told me that there is nothing that they can do. They offered no solutions. It seems hopeless at this point. I wonder if it's because...
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1.6
Product
Freedompop Shipping Service
I liked
  • Price
I didn't like
  • Refusing to send the product after i paid for it
#983421
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Freedompop Shipping Service Review

Do not deal with this company! I was sent 3 phones only wanted one called and they told me to refuse 2 . After opening the one called and told them I wanted to return it . I paid to return it and received a credit but was also charged for the other 2 that I never touched! Those 2 have been sitting in Indianapolis since 12-1! Had to dispute charge with credit card!
Product
Freedompop Shipping Service
#976008
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Entered my number to request a callback from customer service - no callback. This is going on for fourth day now. I think next step today would be blocking all credit card transactions from freedompop and throwing away this device. What a scam! Waste of time and...
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Freedompop Shipping Service
#884565
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