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2.8

My experience with them is still going on. I saw a commercial for them late one night and thought it sounded great since it would cut my bill in half and I live on SSI.

Well that was on April 29th and here it is May 19th and I still haven't received my phone yet. When I was finally able to reach an actual person to talk to, which was difficult because the person gave me the wrong order number so, needless to say made it impossible to track it. Well it wouldn't have made a difference because the person I finally spoke with on the 13th thereabouts told me it hadn't even been shipped out because it was on back order! She said it was because it was such a popular phone (Kyocera Hydro) something or other.

Then to ice the cake, they have no idea when it might come in!!!!! OMG.....I've been without a phone all month long, in this day and age and when I said I thought they should send me the other style of Kyocera Hydro that's $99 instead of the $49 I paid. I think that's the least they could do for the grief it's caused me having to borrow my roommate's phone all the time or do without completely if nobody's home. And I'm the only one home a lot and have no way of calling for help if something happens, and I was just in the hospital a few weeks ago.

That didn't matter to them just kept saying how sorry they were but there way to make it up to me was to and I quote " we're going to GRANT me 500mb of data for my trouble!! CAN YOU BELIEVE THAT????

500mb of data is supposed to make up for me being without a phone for what will no doubt be a month if not more by the time it comes! I'm so frustrated and disappointed I don't know what to do.

Reason of review: Problem with delivery.

Freedompop Cons: I have no phone for 3 weeks.

Location: Jefferson, Oregon

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