worst cell phone service / experience in all time. Nickle and dime on everything.
Started with free plan for a couple of weeks, then was forced to update for group message, then was asking to purchase voice message. with free plan, I was able to make a call / text without WIFI, however, after upgraded to premium 1G LTE, then could not make any call / text without WIFI connection. Could not get any support. now, I want to port away from them.
They hold up the port process. first then ask you to call them to find the PIN info, but I could never get through the call / get hold with anyone.
submit multiple ticket via online, so far, I have not heard from them for more than 3 days. Do not waste your time and money.
Review about: Freedompop Phone Plan.
Reason of review: Poor customer service.