State: Pennsylvania Clear all filters (4 of 325 reviews match)
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No Service with Freedompop
Mifi service stopped. Website usage data page displays error: "...popped your bubble...". No response to my trouble tickets. Their phone service hours are 9-5, obviously not customer focused. They keep charging me $15 each month for some unknown reason. Probably...
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Anonymous
Anonymous

Had to call freedompop and talked to a phone associate with a heavy accent. She said I ran out of data, so my whole account was suspended. She un-suspended my account and serv...

2.2
Sanatoga, Pennsylvania
I liked
  • Mifi 500 hotspot
  • Possibility of free internet
  • Free 500mb
I didn't like
  • Payment methods
  • Occasional charges
  • Customer service
#889415
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Freedompop in Philadelphia, Pennsylvania - Freedom Pop Pooped!

In just a few words, Stay away from Freedom Pop. * Usage charges are excessive. * Customer service and tech support are virtually non-existent. An automated run around. * Spent four (4) hours with tech support (in India) before they figured out that service was blacked out in Philadelphia. * I have not had any internet service for three days! * Their tech support and customer service are CLOSED on week-ends. STAY AWAY! FREEDOM POP IS A SCAM
1.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
I didn't like
  • Excessive use charges
  • Customer service
  • No cust serv or tech on weekends
#809432
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I had bought two HTC EVO phone through Groupon a year and half ago. One of them has power button stuck, so I have to pay shipping to it exchanged. After the exchange, my credit card was charged about $50. I called, the rep insisted I had signed up for a plan for $15...
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Breinigsville, Pennsylvania
#781028
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Freedompop Account Review

They charged me twice in one month for an account that I canceled 2 months ago
#762801
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