Freedompop Reviews and Complaints
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I had two lines with them and the phones were awful so i requested new phones, i received one a month later! By that time i had already went with another phone company (Boost) and sent the phones for a refund. It has been two months and no refund! I have called to...
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I didn't like
- Worst customer service
- Automated system is awful
- Disgraceful
Freedompop - Horrible
Rip off. Charged my acct and over drew my acct. Over 75.00 in one week!! Free ? Yea sure. I was home on my internet.
I originally wanted to try the $0.01 free trial. The first issue was when I got twice as much as I asked for. (2 sim cards instead of one.) I didn't really worry that much as it was just another penny. I made sure before the end of the month to cancel my plan....
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I liked
- Cheap trial
I didn't like
- Hidden charges
- Shady cancellation
Paid 16.99 for a SIM that I never received; ordered on 9-14 and here it is 10-10 with no SIM. Sent a message to support and they advised me to cancel my account and pay to have a second account made with new SIM sent. No thanks. I can tell by the fact it took them a...
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I didn't like
- Paying for product i never received
Cancelled my service with freedom pop over a year ago. Had to call pay pal and told them not to let freedom pop take any money from my account, a year later freedom pop is still getting charging me for service. Service was bad, you get what you pay for, not worth...
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I didn't like
- Billing practices and bad customer service
Freedompop - Absolute crap
Paid for a month as they do not actually offer free internet, there are hidden charges you have to pay everywhere. Got 5 days of internet and no internet the rest of the month. Total scam.
They have stolen over $300.00 from my bank acct. and my paypal acct. I ordered two 99 cent phone cards, I tried, did not work. I could not find a phone number to call. Later I found a number and contacted them and they refunded my acct 32 dollars and some change. Now...
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I didn't like
- Fraudulent billing
- Manipulative business tactics
Let the buyer beware. I decided to give Freedompop "free internet" a shot. So I paid $10 for a hotspot and a 2 week trial wireless plan. First, it took 8 days to get the hotspot, so more than half my trial period was over before I even had a chance to try out the...
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Product
DO NOT USE FREEDOMPOP
I tried freedom pop over a year ago it was crap service and I still get charged for it even though i cancelled it. do not under any circumstances give this ripoff company your info!!!!!!!!!!
Similar to Freedompop
I recently acquire Freedompop service and once I found it is not to the standard I converted to their FREE LTE plan, being unaware they charge me $20 for one SIM and charge total $40 for 2. Then found out apart from that they charged me additional $3.99 for some...
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Madrid, Comunidad De Madrid
I didn't like
- This company is very sneaky with additional charges
- Being charged for service for months after cancellation
- False promises
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