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Unexpected monthly billing assessed me due to deliberate, murky advertising. As from Freedom Pop's Order Confirmation to me: "Downgrade to the 100% free plan or change your plan and services at any time by logging into your FreedomPop account. Cancel service by...
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1.0
I liked
  • Canceling account
I didn't like
  • 2 days of typing words to express self without phone support
#1392320
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I purchased the $1 sim card. The service did not work with my phone so I was unable to complete the setup. The sim card did not work. I was unable to even get the phone number setup. The sim card was never configured properly. I just noticed they have been charging me...
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1.0
I didn't like
  • Paying for service i never received
  • Nightmare
  • Paying for product i never received
#1389430
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Freedompop - 99 cent sim and free service was the offer

Upon activation(supposed to the the 99 cents) they charged me $98.88 for service i did not get a chance to select prior to the charge. The also charged a 20$ top off for my account and when I tried to turn off the top off they charged me $6.99 all without ever telling me I was going to be charged. The charges just show up in your billing area of the account. Stay away from these scam artists and I hope there is a class action law suit to address this blatant fraud.
#1430372
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First of all, one thing FreedomPop does well is getting their people to write fake reviews here praising them. Good jod, good job....now onto the real truth and those who actually have their service can understand. I got this in mid 2016 because I just needed one for...
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1.1
I liked
  • Pricing
I didn't like
  • Lies
  • Draining data in background while at home on wifi
  • Unauthorize charges
#1409785
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Freedompop - Double charged, clicking cancel didn't cancel, charged again six months later.
Freedompop - Double charged, clicking cancel didn't cancel, charged again six months later.
I originally wanted to try the $0.01 free trial. The first issue was when I got twice as much as I asked for. (2 sim cards instead of one.) I didn't really worry that much as it was just another penny. I made sure before the end of the month to cancel my plan....
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1.7
I liked
  • Cheap trial
I didn't like
  • Shady cancellation
  • Hidden charges
#1379277
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Freedompop in Los Angeles, California - Scammed on SIM card

Bought a $50 sim card for a one year plan for use in a hotspot . Packaging says it is compatible with most android devices. When i called to find out why my device didnt recognize the sim card was told it is only for phones. You have to open the packaging to get contact info, which makes the card unreturnable. NOWHERE does the packaging indicate it for phones only, nor does it give info about compatability. Customer service is marginal at best, rude at worst
1.0
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Website
#1443163
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FreedomPop is a scam operation and the only solution is to scam the scammers. Use PayPal to order the phone and then immediately discontinued automatic billing for this unethical company. That being said, FreedomPop is now unable to charge for services that you did not...
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Hackob
Hackob

Genius

Anonymous
Barry Cole

Unfortunately, now you will soon lose your service since they cut it off as soon as you go over the limit. Those phones you bought are locked to FreedomPOP so they will only b...

#1229522
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Freedompop in Los Angeles, California - No network access

For no reason, in fact a few days after they took an automatic top up I lost network access. Translates: no maps, etc, no phone - ability to make calls or receive them worked while I was at home or in wifi like walmart, etc. but not in my car, not around the block, no place. I drive Uber PT, I need access, this cost me 3 days of work! Free? sure if you don't want to use it. They charge for everything! porting your number is $10; then they want you to pay for support! No I have been asking for 3 days so far to get my port out information which is Account # and Pin. If you sign up, insist on an account number being given to you unless you don't care about keeping your number.
1.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I liked
  • Low cost
  • No monthly fee
  • Low cost plan
I didn't like
  • Deceptionstealing and refusing my refund
  • You have to pay to talk to a representative
  • Hidden charges
#1436691
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When you give your credit card details while getting the free trail then you are gone to toss. They rip off your money as auto recharge after trail and the time which takes to get your SIM card is 10-15 days and the trial period has already started from the time you...
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Anonymous
Anonymous

What country are you posting from ? Apparently not America, so I can't give you legal or remedial advice, sorry. Now you know to never hand over credit or debit card details s...

1.0
I didn't like
  • Dont get into freedom pop it sucks your life
  • Professional cheaters
#1408890
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I purchased a phone from Freedompop because my old Freedompop phone broke. I wanted to use the remainder of my yearly subscription and the only way to do that was to purchase another Freedompop phone. After receiving it, I tried everything I could find anywhere to get...
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1.0
I didn't like
  • Can only get online to contact customer service
  • Deceptive sales
  • Mandating payment to speak with anyone
#1408865
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