I see how they scam people, they take so long to respond they hope you forget, or the bank wont charge back because its been 9 months. They close your freedompop account so there is no paper trail and no way to contact them.
I hate this company more than anything on earth. Ordered the iphone and service in March, took three months to get delivered. After trying for two days to revive this badly used iphone, I attempted to contact them for a return authorization number. After 4 months and tons of emails and phone calls, finally got an RMA number.
Sent it back and never got a refund. They have closed the account now.
Product or Service Mentioned: Freedompop Mobile Phone Service.
Reason of review: fraud.
Monetary Loss: $237.
Preferred solution: Full refund.
I didn't like: Receiving a broken phone and not getting a refund.