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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Value for money

I signed up with FP for a SIM card but via the complicated process they ended up sending me (3) two of which never arrived as they addressed them incorrectly but still continued to bill me insane charges, $30 a month for cards i never used. The service was spotty and once you have a problem (you will have problems) customer support is non-existent.

They'll send you to a forum to post your problem which won't get an answer. So what are you to do, stop using it and cancel your account?

Then you have no option but dispute the charges which they'll send forms claiming the service took place when it did not. Its a huge scam and if you just read the internet with all the negative reviews you don't have to just take my word

Product or Service Mentioned: Freedompop Sim Card.

Reason of review: Not as described.

Monetary Loss: $300.

Preferred solution: Full refund.

I liked: Cheap.

I didn't like: Come on sign up for cheap then bill credit card bills arrive.

Company wrote 0 private or public responses to the review from Jan 26, 2017.
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