Freedompop - Tried everything to get data connection for cell phone service, nothing, havent had a working phone only on wifi
I upgraded to 2gb premium data plan in hopes this would somehow improve the service, no service yet, for the phone.Only works on wifi even after having plenty of data in my account and trying every flipping thing that the support and fp community have suggested.I am ready to quit this whole ridiculousness. I need a working cell phone this service is crap and I think they need to stop selling these refurbished phones that are very second rate.
Customer service is non existent communicating through emails that never resolve issues.Believe me stay away from this company. Ways this company can improve is to fix the fp messaging app and offer free customer service ,not charge your account for calls placed to fp reps
Reason of review: Bad quality.
Monetary Loss: $25.
Preferred solution: Full refund.
Location: 1100 Glendon Ave, Los Angeles, CA 90024, USA
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Please avoid publishing any personal information and promotional content
Thanks for letting us know, staying away from fp
very helpful